FAQ ▼
1. What services does your company provide?▼
We offer personalized courses designed to cater to individual learning needs. Our courses cover a wide range of subjects and are delivered through live or recorded classes, conducted via Zoom.
2. How do I enroll in a course?▼
To enroll in a course, simply fill out the form provided on our website with your name, mobile number, email address, and message. Once you submit the form, our team will contact you to discuss your requirements and guide you through the enrollment process.
3. What is the cost of your courses?▼
The cost of our courses varies depending on the duration and complexity of the course. Our prices range from ₹500 to ₹9999. We offer flexible payment options to suit your budget.
4. How can I make a payment for the course?▼
We accept payments through UPI (Unified Payments Interface). Once you have selected a course and finalized the enrollment, our team will provide you with the UPI details for making the payment.
5. Are your courses conducted live or recorded?▼
We offer both live and recorded classes to accommodate the diverse learning preferences of our students. You can choose the mode of delivery that best suits your schedule and learning style.
6. Can I get a refund if I'm not satisfied with the course?▼
We strive to provide high-quality education and ensure customer satisfaction. However, if you are not satisfied with the course for any reason, please contact our support team, and we will review your request for a refund in accordance with our Refund Policy.
7. How can I access the classes?▼
Once you have successfully enrolled in a course and made the payment, you will receive access details via email. For live classes, you will be provided with a Zoom link to join the session at the scheduled time. For recorded classes, you can access the content through our online learning platform.
8. Do you offer any discounts or promotions?▼
Yes, we periodically offer discounts and promotions on our courses. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers.
Help ▼
1. 1. How do I contact customer support? ▼
If you have any questions or need assistance, you can reach out to our customer support team via email at support@skillza.in or by phone at +91 9355797531. Our support hours are 9AM to 6PM.
2. I'm experiencing technical difficulties accessing the classes. What should I do? ▼
If you encounter any technical issues while accessing the classes, please first ensure that you have a stable internet connection. If the problem persists, contact our technical support team at support@skillza.in or +91 9355797531.
3. How can I update my contact information?▼
To update your contact information, such as your email address or phone number, please send an email to support@skillza.in with the details of the changes you would like to make. Our team will update your records accordingly.
4. Is my personal information secure with your company?▼
We take the privacy and security of your personal information seriously. Your data is protected using industry-standard encryption protocols, and we adhere to strict privacy policies to ensure that your information is kept confidential and secure.
5. How do I provide feedback or suggestions for improvement?▼
We welcome your feedback and suggestions for improving our services. Please feel free to email us atsupport@skillza.in with your comments or suggestions. Your input helps us enhance the quality of our offerings and better serve our students.
Skillza does not provide any certification upon completion of its courses. We do not offer refunds if you are dissatisfied with the course.Please purchase our courses at your own discretion. In the event of any transaction issues, Skillza will not be held responsible.